Track Your Shipment
Enter your job number below to track the status of your move.
Understanding Your Status
Pending
We have received your booking and are finalizing the details for your move.
In Transit
Your belongings have been loaded and are on their way to your new home.
Out for Delivery
Your shipment has arrived in your destination city and is with our local crew.
Delivered
Your move is complete! Welcome to your new home.
Tracking FAQ
My tracking number isn’t working. What should I do?
Please allow up to 24 hours after your pickup for the tracking information to become active in our system. If it has been longer than 24 hours, please double-check the number for any typos. If it’s still not working, contact our support team directly.
How often is the tracking status updated?
Your shipment status is updated at key milestones in the moving process, such as when it’s picked up, when it leaves the origin city, when it arrives in the destination city, and when it’s out for final delivery.
Can I change my delivery address or date once it’s in transit?
Changes to the delivery address or date while a shipment is in transit may be possible but can result in additional charges and delays. It is critical to contact your move coordinator immediately to discuss your options if a change is needed.
Still Have Questions?
If you need further assistance with your shipment, our dedicated support team is here to help.
Please call us at (855) 423-MOVE or visit our Contact Page.