At Abwini Transportation Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.
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Information We Collect: When you visit the Site, we may collect certain personal information, such as your name, email address, and phone number. We may also collect information about your location and the device you use to access the Site.
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Use of Information: We may use the information we collect from you to:
- Provide, operate, and maintain the Site;
- Respond to your inquiries and fulfill your requests;
- Send you information about our services;
- Improve the Site and develop new services;
- Analyze Site usage and trends;
- Comply with legal obligations.
- Disclosure of Information: We may disclose your personal information to:
- Service providers who provide services on our behalf;
- Companies that work with us to provide the Site;
- Compliance with legal obligations;
- Protect the rights, property, or safety of Abwini Transportation Services, our customers, or others.
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Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of the Site. You can control the use of cookies through your browser settings.
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Data Security: We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
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Data Retention: We retain personal information for as long as necessary to provide the Site, comply with legal obligations, resolve disputes, and enforce our agreements.
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Children’s Privacy: The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
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Changes to this Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
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SMS Communications Policy
If you provide us with your mobile phone number and consent to receive SMS (text) messages, we will use your number in accordance with this policy and applicable law.
- Purpose: We send SMS messages for purposes such as providing quotes, confirming appointments, sending service alerts and updates related to your move, and verifying phone numbers.
- Types of Messages: You may receive messages including, but not limited to, quote details, move confirmations, scheduling reminders, and customer service communications.
- Consent: We obtain your consent to send SMS messages, for example, through a website form checkbox explicitly stating your agreement to receive texts, or by you initiating contact via SMS or requesting SMS communication. The consent language will clearly state the purpose and note that message and data rates may apply.
- Frequency: The number of messages you receive will vary based on your interaction with us and the status of your service request (e.g., during the quoting and moving process).
- Opt-Out: You can opt-out of receiving non-essential SMS messages at any time by replying “STOP” to any message you receive from us. We will process your request promptly. You may still receive essential service-related messages necessary to fulfill our contractual obligations (e.g., critical move day updates).
- Data Usage: Your phone number will be used solely for the purposes stated and will not be shared for third-party marketing without your explicit consent.
- Support: For help or questions regarding SMS communications, please contact us at [Insert Support Phone Number or Email] or reply “HELP” to a message.
- Identification: Our SMS messages will identify Best Move Van Line as the sender.
If you have any questions about this Privacy Policy, please contact us at our Email.
By using the Site, you agree to the terms of this Privacy Policy.
